FAQs

How to use and FAQs

Securities Transfer

Securities Deposit
1. How do I transfer securities from another broker to MONEX BOOM?
   You can give a written instruction to your delivering broker, instructing them to transfer your positions over to MONEX BOOM, and make a copy to MONEX BOOM by fax or mail to our office.
   
   For details of MONEX BOOM's receiving agents in the respective markets, please contact us.
   
   We will credit your account with the respective securities once receipt from the delivering broker.
   
   

   Note:
   Please note that the time involved in transferring the securities to MONEX BOOM will depend on the delivering broker.
2. How do I deposit physical stock to MONEX BOOM?
   Complete the PHYSCIAL STOCK DEPOSIT FORM & STANDARD FORM OF TRANSFER / THIRD PARTY RELEASE for the respective market and deliver the form(s) with the share certificate(s) to MONEX BOOM office during the specified handling time* in person.
   
   We will credit your account with the respective securities once the physical stock is accepted by the clearing house / agent.
   
   We accept physical stocks of Hong Kong / US markets only.
   
   

   * Monday - Friday, 9:00am - 1:00pm, and Monday - Thursday, 2:00pm - 6:00pm (excluding Hong Kong holidays).
   Should you wish to deposit physical share certificate(s) outside the specified time, please call us for prior arrangement.

Securities Withdrawal
1. How do I transfer securities to other brokers from my account?
   You can send the signed STOCK TRANSFER FORM to MONEX BOOM by fax or mail, and make a copy to your receiving broker, instructing us to transfer your positions to them.
   
   Please specify all the securities transfer details, such as the stock(s) name, quantity of shares, receiving broker's name, their clearing system & number, settlement date and contact information of the receiving broker.
   
   Obligatory transfer fee and/or handling charges will be charged to your account upon receiving your completed securities withdrawal instruction.
   
   

   Note:
   Please note that the time involved in transferring over the securities will depend on the receiving broker.
2. How do I withdraw physical stock from my account?
   For Hong Kong securities, simply fill in the PHYSICAL STOCK WITHDRAWAL FORM and fax or mail to MONEX BOOM, stating all the securities withdrawal details, including the stock(s) name and quantity of shares.
   
   Obligatory handling charges will be charged upon acting on your withdrawal request. Clients will be notified for physical stock pick-up when it is ready.
   
   For HK physical stock withdrawal, process may take around three days. You can collect your physical stock in person during normal office hours*.
   
   Please pick up the physical stock within two weeks after the notification. After that period, we will re-deposit the HK securities back to CCASS, and the deducted fees are non-refundable.
   
   We handle physical stocks withdrawal of Hong Kong market only.
   
   

   * Monday - Friday 9:00am - 1:00pm & 2:00pm - 6:00pm (excluding Hong Kong holidays). Should you wish to collect your physical share certificate outside normal office hours, please call us for prior arrangement.
   
   Note:
   Please note that MONEX BOOM will not and cannot be responsible for any subsequent corporate action should you leave the previous registration unchanged.